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Stratus Financial Group generates revenue from three important phases of your customers service. Our experience shows nearly 20% of revenue is losses from upset and friendly follow calls. 7% is a results of revenue collection practices and bad debt expense and 3% is a result of non-performing contracts.

WE ENSURE REVENUE AT EVERY STAGE OF YOUR CUSTOMERS BILLING CYCLE

Consistent revenue is a result of a well nurtured customer billing cycle. In the event your customers billing cycle is interrupted a trigger is sent to Stratus and we perform the subsequent action to bring your customer’s account up-to-date.

CALL SERVICES

  • ACCOUNT RESTORES
  • UPDATE CUSTOMER INFORMATION
  • UP-SELL OPPORTUNITIES
  • UPDATE PAYMENT INFORMATION
  • INCENTIVES PROGRAMS
  • CONTRACT REVIEWS
  • BILL REMINDERS
  • AUTOMATED BILL REMINDERS
  • ALTERNATIVE PAYMENT ARRAIGNMENTS

 

  • Contact Detail

    Phone and Fax
    +877.287.0620 (phone)
    +561.293.2785 (fax)
    General Email Addresses
    support@stratus-financial.com
    sales@stratus-financial.com
    billing@stratus-financial.com

    Mailing Address
    500 S. Australian Ave Suite # 600
    West Palm Beach, FL 33401
    Office Hours
    Mon: 7:30 am - 7:30 pm
    Tue: 7:30 am - 7:30 pm
    Wed: 7:30 am - 7:30 pm
    Thu: 7:30 am - 7:30 pm
    Fri: 7:30 am - 5:00 pm
    Sat: 9:00 am - 5:00 pm
    Sun: closed

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