We would like to share a story of success working with a Software Cloud Service company. Stratus Financial Group began working with #55342 (SaaS CRM). Our client had customers 6 months past-due and needed an outsourced partner to help recover lost revenue. Our client’s expectations of Stratus was to restore as many accounts as possible while bringing customers up to date on outstanding invoices. Stratus integrated with #55342’s In-house Receivable Manager and created daily call campaigns for discontinued customers. The no-bias approach retained 51% of customer and recovered $128,326.
ABOUT THIS COMPANY
#55342 Cloud Software Provider is a wholly-owned subsidiary of a Global Publicly traded company that services 11 million customers and generates $311,000 million annually in revenue.
SOFTWARE CUSTOMERS RETAINED
Stratus Financial Group resolved 51% of accounts within 90 days of claim placement. A total of 110 accounts were placed with at an average balance of $3,880.00. Nearly 75% of the accounts sent to Stratus had unresolved disputes and 51% were resolved with no complaints.
SOFTWARE REVENUE RECOVERED
Stratus Financial Group collected $128,326 in lost revenue within 90 days of claim placement. A total of $426,872 was forwarded to Stratus to locate, contact, update and negotiated a settlement of past due balances. 29% of accounts paid in full. #55342 submitted accounts nearly 60-180 days past-due and would have written-off $128,326 in Revenue if Stratus Financial Group had not resolved the accounts.
For complete Reports and References please contact Stratus Financial Group.
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